Delivery And Returns
All products are shipped discreetly in a brown box with absolutely no indication as to the contents. All goods that are dispatched are sent by a recorded insured service. This means goods will not be left on the doorstep or with neighbours.
Goods that are in stock are dispatched within one working day Monday to Friday. If for any reason we are out of stock, we would expect to dispatch the goods in about 7 days.
Cut off for overnight delivery choices is 3pm.
|Service||Time for Delivery||Cost|
|Royal Mail Tracked48||2 – 3 working days||£3.99|
|Royal Mail Tracked24||1 – 2 working days||£5.99|
|Royal Mail Next Day (Pre 1PM)||Next Day Delivery (Order Before 3pm)||£7.99|
|DPD Express Next Day||Next Day Delivery (Order Before 3pm)||£6.49|
|DPD Weekend Shipping||Next Day Delivery (Order Before 3pm)||£8.49|
UK:- Goods are dispatched by the choice you select during checkout Royal Mail: If you are not in when the parcel arrives they will keep the package at their local depot for 7 days enabling you to pick it up. After 7 days the parcel then returns to us. Delivery takes 1-3 days.
Southern Ireland:- Goods are dispatched by Royal Mail Recorded delivery if the parcel weighs less than 2kg. Over 2kg then goods are sent via DPD Courier International. Delivery takes 3-5 days.
Due to the obvious health and hygiene implications with adult goods. For the goods to be returned if they are not broken the following terms have to be met.
1. The goods must be unused.
2. The goods must be returned in original condition & packaging.
3. Goods that are not heat sealed in the box are non-refundable and non-exchangeable.
4. Items supplied in sealed packaging that have been opened are non-refundable and non-exchangeable.
5. The goods must be received back within 30 days from the day your customer received their order.
6. Lingerie and items of clothing are non-refundable and non-exchangeable.
7. Any discrepancies or damaged items need to be reported within 36 hours of being delivered.
If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods.
Any discrepancies or damaged items need to be reported within 36 hours of being delivered.
Replacement faulty items are sent back out to you free of charge within the first month of purchase.
All items that are returned as faulty MUST be thoroughly cleaned before returning. For reasons of hygiene, any item returned in a dirty condition will not be checked and the returned item will be refused.
We offer a one year warranty on everything, if the item develops a fault within three months we can offer a refund or exchange, after three months, it is an exchange only.
Sex Toy Saver
PO BOX 228
Please download our returns form HERE, if you would like to return an item.